Dr. Victor Carreño, Dentist and Dental Surgeon from Manta, Ecuador, has been recognized with an annual award based on patient service excellence ratings from the U.K.-based healthcare search engine WhatClinic.
WhatClinic, a global healthcare directory and search engine with more than 150,000 clinics, looked at 12 months of data from users of its site, including patient review scores, feedback data and clinic contact rates. In 2017 over 15 million people visited the comparison site to find and compare clinics all over the world.
Dr. Victor Carreño’s clinic in Manta, Ecuador was only one of a small number of clinics in the global directory (less than 2% of over 150,000 clinics) that met the exacting standards needed to qualify for the award. Dr. Carreño is the first dentist in Ecuador to meet these standards in the 9 years that WhatClinic has held their Service Awards.
Dr. Victor Carreño in bilingual in English and Spanish and has practiced in the United States, Puerto Rico, the United Kingdom and Ecuador. He studied Oral and Maxillofacial Surgery at the University of Manchester in England and the University of Puerto Rico. Dr. Carreño also represented Manta, Ecuador at the international level when he won first prize at the 2016 University of Manchester Postgraduate Case Exposition.
Dr. Carreño today said; “We are pleased to be recognized for our commitment to excellent customer service and care. As a practice, we are committed to excellence in all that we do, and I would like to thank my team and our patients for making this award possible.”
WhatClinic CEO David Roe congratulated Dr. Victor Carreño and said “The WhatClinic Customer Service awards have now run for nine years. Ratings are useful to both consumers and clinics. Consumers can see which clinics have rated well with lots of other users, and Clinics can evaluate their own performance against others in their market, ideally with the goal of getting better and better at serving their patients, which is ultimately good for everybody. "
WhatClinic is a clinic comparison site that lists over 150,000 clinics globally. In the last year over 15 million people visited the site to find, compare and book treatments across a wide range of elective, self-pay medical treatments. WhatClinic’s mission is to give the patient, as an empowered consumer, access to all the information they need to make an informed choice, including price, availability and reviews. WhatClinic was founded in 2007 by tech entrepreneur Caelen King, and is in operation in over 125 countries.